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If you have any questions you can contact us at:

myCARE e.K.
Bereich Versandapotheke
Postfach 100158
06140 Halle (Saale)

by e-mail:

Tel: 0800 8770120 (free of charge - within Germany only)

Our free hotline is staffed Mondays to Fridays from 8 am to 8 pm and on Saturdays from 8 am to 1 pm.

Do you have questions about your order or delivery – or general questions about what we offer? Our staff will be happy to give you the information you need – quickly and competently. Why not use our contact form for your message? Please select a topic from the drop-down list in the “My enquiry” field – this will ensure that your question quickly reaches the right person.

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Explore our new mycareplus membership

Register now to our mycareplus membership. Enjoy free delivery, bonus hearts and exclusive savings benefits.

Register now
Bonus Heart Outline
  • Bonus Heart Grey Outline
  • Bonus Heart Grey Outline
Become a mycareplus member and we will give you 1,000 additional bonus hearts for your order over 69 €. We will give you 1,000 extra bonus hearts.
€39.00 until we pay for your standard delivery. We pay for your standard delivery for your order.

✔ 69€