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With our free membership of mycareplus you can now secure the best service and price advantages at Look forward to free delivery, bonus hearts and exclusive saving benefits! True to the motto: „mycareplus - my plus in performance!“

We give this great service to our loyal customers, without obligation and free of charge! So join in, sign up now and become a mycareplus customer! For more fun when shopping at!

You save the delivery costs. Regardless of whether you order from by mail, telephone, internet or other means, we deliver your orders free of charge to any address registered in Germany. There is no minimum order value. This applies to standard delivery in Germany only.

A special service for special customers.

With every order of over-the-counter products (except books) at, you will collect bonus hearts, which you can redeem at any time. Plus we give you additional bonus hearts on orders over 69€ purchasing value.

  • 10 bonus hearts for each 1€ spent¹
  • + 1,000 additional bonus hearts for purchases over 69€
  • 1€ credit for every confirmed 1,000 bonus hearts, available as instant discounts at the time of your choice

Collect bonus hearts and enjoy instant savings. customers can regularly enjoy exclusive discounts on individual products and specially-priced savings sets in our shop. We inform by newsletter or you can visit for the latest offers. Our mycareplus members can save even more when ordering special product sets. Just enter, when logged in, the coupon code: "SPARSET" at the end of your order and enjoy a further 5% discount.

Exclusive savings benefits, mycareplus members save even more.

As our gift to you, loyal mycareplus members receive free samples for all orders over 15€.

Our little thank you to you.

¹ Collect bonus hearts on all over-the-counter orders (except books) at Bonus hearts will confirm and therefore be available for redemption three weeks after your order has been shipped. They can then be redeemed at any time as instant discounts on orders of your choice.

Terms and conditions of the mycareplus membership

Taking part in the program

All persons of legal age, associations of persons and legal persons are entitled to participate in the bonus program. There is no fee for registering for the membership and can easily be done online at, or by mail, email, fax or by phoning the customer service.

Your benefits with mycareplus

An up-to-date list of all program benefits is available at any time at or through our customer service team. As a member of the program, you enjoy free standard shipping within Germany as well as exclusive free gifts and savings benefits. For your orders of over-the-counter products (except books), you can also collect so-called "bonus hearts". You get 10 bonus hearts per 1 € purchase value. For orders over 69 €, there are even 1,000 additional bonus hearts. Mycareplus members can redeem their confirmed bonus hearts at any time for orders - 1,000 confirmed bonus hearts translate here to an immediate discount of 1 €. For more information on how to collect bonus hearts and your current bonus-heart balance, please visit the mycareplus customer area at or contact our customer service team.

The bonus hearts that you collect on your current orders through will be credited to your customer account three weeks after your order has been shipped. Until your credit has been confirmed, these bonus hearts are considered "pending bonus hearts". A claim to bonus hearts only exists if the purchase price has been paid and the order has not been canceled. You can always check the status of your bonus hearts in the mycareplus customer area at or by contacting our customer service.

Conditions of the membership

We reserve the right to change, supplement or restrict the content of the benefits. Bonus hearts expire after six months unless some were redeemed or additional bonus hearts have been collected. A maximum of 45,000 bonus hearts can be collected in the customer account. The upper limit will not apply to mycareplus members in 2018, whose accumulated loyalty bonus from 2017 (old bonus program) has been converted into bonus hearts. If a mycareplus member has reached the limit of 45,000 bonus hearts in their customer account, no further bonus hearts will be added until bonus hearts have been redeemed. There is no cash payment of the value of the bonus hearts.

A mycareplus membership requires that you subscribe to's e-mail newsletter for special promotions, vouchers and tips.

You can terminate your mycareplus membership at any time under membership terms at "My mycareplus" or by contacting the customer service team. You can also cancel the membership via the unsubscribe link in the e-mail newsletter. As soon as you unsubscribe from the newsletter, your mycareplus membership ends automatically. With the termination of the mycareplus membership, all rights and benefits under the membership will no longer be available. All accumulated bonus hearts expire with a termination and can not be redeemed on future orders.

Explore our new mycareplus membership

Register now to our mycareplus membership. Enjoy free delivery, bonus hearts and exclusive savings benefits.

Register now
Bonus Heart Outline
  • Bonus Heart Grey Outline
  • Bonus Heart Grey Outline
Become a mycareplus member and we will give you 1,000 additional bonus hearts for your order over 69 €. We will give you 1,000 extra bonus hearts.
€39.00 until we pay for your standard delivery. We pay for your standard delivery for your order.

✔ 69€